Legal Information & Privacy Policy

Privacy Policy

By virtue of complying with Law No. 19,628 that is related to the protection of personal data, COLUN will consider such information as “confidential” and controls and procedures will be applied for the adequate treatment and protection of such data and the faithful compliance with laws and legal provisions.


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Legal information

This agreement for website users (the “agreement”) applies to all persons who use, visit or browse, (the “Website”) (collectively referred to here as the “users” or by the singular “you”). Access to and use of the website depends on your acceptance of this agreement as such. Use of this website constitutes a de facto acceptance of this agreement.


Access to and use of this website is subject to all applicable local, national and international laws and regulations. By visiting the website, the user agrees not to use it for illegal or prohibited purposes under this Agreement. The user may not: (I) use the Website in a way that damages, disables, overloads or damages it; (II) upload to the network, publish, email or send or transmit by any other means materials that: (a) contain computer viruses or other programming codes, files or programs designed to interrupt, destroy or limit the operation of any computer software or hardware or telecommunications equipment; (b) contain third party trademarks, service marks, materials subject to copyright or other intellectual rights without the prior consent and written approval of the interested third party; (c) are profane, defamatory, obscene, sexual or discriminatory in nature, or unprofessional or in bad taste; (III) interfere with the servers or networks connected to the site; or (IV) violate any of the terms and conditions, procedures, policies or regulations of the networks connected to the site. Any attempt to obstruct the legitimate administration of this Website by any person may constitute a violation of civil and criminal law and, in the event that such intention is confirmed, COLUN reserves the right to demand compensation for damages in accordance with the provisions of law. In the case that COLUN does not enforce any of these terms and conditions, it does not constitute any abandonment of that or any other provision.


COLUN makes all reasonable efforts to post accurate and up-to-date information on its website. However, it makes no guarantees or representations about the accuracy of this information. COLUN assumes no responsibility for any errors or omissions in the content of the website; the failures, delays or interruptions in the transmission of any content on the website, nor for losses or damages arising from the use of the website content.


COLUN does not assume any responsibility nor is it liable for damage, or viruses that may infect the user’s computer or other property when the user visits, browses or uses the website, nor for any material, information, text, images, videos or audio that the user downloads from the site.


Without the express written authorization of COLUN, the materials contained in this website may not be used in publications or for commercial purposes.
You may not include any part of this website on another website, whether by hyperlink on the Internet or otherwise. This website and its contents may not be used to create any type of database, nor may they be stored (either in whole or in part) in a database so that you or a third party have access to it, nor can it be to distribute a database containing all or part of this website or its content.
The announcements, publications about our products, promotions and offers contained in this website are aimed at residents of Chile and are valid only in the territory of the Chilean State. In the case of promotions, the coverage of the products in the national territory must be checked in each case at each nearest sales office.


This site may contain links to other sites, thus allowing the user to access third party material. COLUN has not reviewed all of the sites that may be linked to this website and is not responsible for the content or privacy policies of any external pages or links to any other site. Visiting any other site is the responsibility of the user.


All trademarks, logos and service marks that appear on the website are registered and unregistered trademarks of COLUN or of third parties who authorized their use (hereinafter referred to as “registered trademarks”).
The user may not copy, reproduce, republish, upload to the network, publish, transmit, distribute or modify these trademarks in any way. Using COLUN’s trademarks on any other website is strictly prohibited. All material contained on the website is registered with the copyright office, unless otherwise stated. COLUN will firmly exercise its property rights to the extent permitted by law, including the demand for criminal action. COLUN does not guarantee or affirm that the use that users make of the material published on the website does not infringe the rights of unaffiliated third parties or property of the company. The use of any material on the website is the responsibility of the user.
The content of the site is the property of COLUN and is protected by copyright and industrial property laws, in accordance with the provisions of Laws No. 17,336 and No. 19,039, respectively.


All matters and problems concerning the preparation, validity, interpretation and application of this Agreement, or the rights and obligations of the user and COLUN in relation to the Website, will be governed and interpreted in accordance with Chilean Law, without effect on any of the applicable laws or regulations of legal conflict that may cause the application of the laws of any jurisdiction other than that of the Chilean territory.


Our site does not collect personal information from users, unless they provide it to us, voluntarily and with consent.
The site may also include certain features that allow the user to communicate with us via email or otherwise through the site.
When the user provides COLUN with any personal information, he or she does so voluntarily. COLUN will not use such information for marketing purposes, unless such use is duly informed and the owner expressly consents to it, in accordance with the provisions of Law No. 19,628.

Likewise, COLUN declares that personal information will be used exclusively for the purposes for which it was collected, or for statistical or survey purposes that, in any case, will not include data that allows the user to be identified. If the user decides to participate in surveys found on this site, COLUN will only keep and use their personal data and any other information provided in said surveys with their prior consent.
When the user uses this site, they consent to the transmission of their personal identifying information and its use as described in this document, and as established by Law No. 19,628. Please note that this privacy policy applies only to this site, and not to other related sites.


In the event that the user is a minor and browses our site, they must have the express authorization of their parents and / or guardian. We encourage minors to browse our sites and other websites only in the presence or guardianship of their parents, guardians, and responsible persons of legal age.

In the event that prizes are awarded on the site and that a minor is the winner of any of them, said award may be delivered only to his / her parents and / or guardian, who must confirm and accept the delivery of said award on behalf of the minor, clarifying their relationship with them and providing the necessary documentation.


COLUN recommends that users use the latest versions of software for browsing the Internet given the incorporation of greater security measures.

Likewise, COLUN recommends that users use the security mechanisms available to them (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data to the extent necessary, given that there are risks of impersonation or violation of communication.

COLUN reminds users that the Internet is not secure. However, there are currently, and in development, different means that allow you to improve the protection of your data. We recommend you use whatever means you can to protect your data and communications, such as legally available encryption for confidential email and access codes to your own PC.

COLUN warns users that whenever they provide personal information over the Internet through email, newsgroups, discussion forums, etc., keep in mind that such information may be collected and processed for purposes not desired by users, therefore that COLUN recommends that users inquire about the confidentiality and privacy policies of the websites they visit.

COLUN advises users to keep in mind that, unless they use encryption mechanisms, email on the Internet is not secure. Email messages and discussion boards can be subject to spoofing and impersonation, which should be taken into account whenever they are used. If the user does not want to publish their email address, they must configure their browser so that they do not leave their email address on the web servers they access.


COLUN its subsidiaries and their officers, directors, employees, co-operators, successors and assignees are not responsible for the products and services offered on the website by third parties. To the extent permitted by law, COLUN specifically disclaims any statement or warranty, express or implied, in relation to the products and services offered by third parties on the website, including any implied warranties of merchantability or fitness for a special purpose, and implied warranties. by marketing or performance.

COLUN Ltda. and related trademarks and logos are the property of Cooperativa Agrícola y Lechera de La Unión, Limitada, and may be registered in Chile and other countries.